Terms of Service
Effective Date: November 19th, 2024
Welcome to vascmedia. By booking our services, you agree to the following terms and conditions.
1. Payment Policies
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Invoicing: Payments are invoiced after project completion, with a 30-day payment period.
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Payment Methods: We accept credit cards, e-transfers, and checks.
2. Cancellations and Refunds
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Cancellation Policy: Clients may cancel up to 72 hours before the shoot for a full refund.
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Late Cancellations: Cancellations made within 72 hours of the shoot will incur a fee of 15% of the total booking cost.
3. Ownership and Licensing
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Ownership: vascmedia retains ownership of all footage created unless otherwise agreed upon in writing.
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Client Rights: Clients receive full ownership of the footage as part of the service.
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Promotional Use: vascmedia reserves the right to use footage for its portfolio and promotional purposes.
4. Delivery Details
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Turnaround Time: Project timelines are discussed before the shoot, with final delivery typically within one week.
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Delivery Method: All projects are delivered via digital download.
5. Revisions
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Included Revisions: One minor revision is included in the original price.
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Additional Revisions: Complex revisions or additional revisions beyond the first will incur additional charges.
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Music Changes: Any requested changes to the selected music will include an associated cost.
6. Liability
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Unforeseen Circumstances:
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For weather-related issues, the shoot will be postponed as needed.
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Equipment failure is fully vascmedia’s responsibility, and rescheduling may include a 10% discount on the total price.
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Insurance: vascmedia does not currently provide insurance for on-location shoots.
7. Travel and Additional Costs
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Travel Fees:
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A fee of $0.75 per kilometer is charged for all shoots.
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For one-way trips exceeding 40 km, an additional time fee of $30 per driving hour applies.
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Equipment Fees: No additional costs apply for specific equipment or drone usage.
8. Client Responsibilities
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Permissions and Locations: Clients are responsible for securing all necessary shoot locations and permissions.
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Preparedness: Clients must ensure the location and participants are ready at the scheduled time. Delays caused by the client may incur additional charges.
By booking with vascmedia, you acknowledge and agree to these terms. For any questions or clarifications, please contact us at info@vascmedia.com
Privacy Policy
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Effective Date: November 19th, 2024
vascmedia is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and billing information when you book our services.
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Project Details: Information related to your specific videography needs, such as location and preferences.
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Technical Information: IP address, browser type, and usage data when you visit our website.
2. How We Use Your Information
We use the information collected to:
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Process bookings and payments.
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Deliver personalized videography services.
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Communicate updates about your project.
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Improve our website, services, and customer experience.
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Comply with legal obligations.
3. Sharing Your Information
vascmedia will never sell or rent your personal information. We may share your information only in the following circumstances:
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With trusted third-party service providers (e.g., payment processors) who assist in delivering our services.
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To comply with legal or regulatory requirements.
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To protect our rights, safety, or property, or that of others.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
5. Security Measures
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies to improve user experience and analyze site performance. You can manage or disable cookies through your browser settings.
7. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to your personal information.
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Request the deletion of your data, subject to legal or contractual obligations.
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Opt-out of marketing communications at any time.
8. Third-Party Links
Our website may contain links to third-party websites. vascmedia is not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date clearly indicated.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: info@vascmedia.com
Phone: 604-312-0241